Amazon Echo (2017)

Amazon Echo (2017)


  • Excellent value
  • Easy to set up
  • Expandable range of skills
  • Clean audio and simple voice control


  • Similarly priced speakers offer better sound

What is the Amazon Echo (2017)?

After launching the first – and most successful – personal assistant smart speaker, a follow-up was always going to prove a tough job for Amazon. Yet, a lower price, neater look and smaller body are all a great start for the 2017 version of the Amazon Echo.

The competition is tougher this time, though. The Google Home is now available in the UK, and there’s competition from within, too: the smaller and cheaper Amazon Echo Dot, plus the screen-toting Amazon Echo Spot. The standard model is probably the best all-rounder, though.

Amazon Echo (2017) – Features and setup

As with all Amazon Echo devices, configuration of the 2017 Echo is via the Alexa app. Once you’ve discovered and paired your new smart speaker, the Alexa app takes you through connecting the Echo to your home network. This takes a matter of minutes.

If you have multiple Echo devices, it’s worth giving the new device a meaningful name. This will make it easier to use the new calling or drop-in features, where you can make voice calls between Echos.

Alexa is cloud-based, therefore she’s as smart – or as dumb – on this Echo as on every other device. Typically, I find that Alexa is great at standard questions, such as giving you a weather report and updating you on upcoming calendar appointments (she even talks to G Suite accounts, which Google Home can’t do). But, the Google Assistant is generally a little smarter and better at understanding natural language speak.

Alexa still has some rather big limitations. For example, you can only get a traffic update between two set locations (home and work); Google can give you traffic updates for any jouney.

Still, Amazon’s strength lies in its skills library. This lets you add features to Alexa, building up her capabilities. These include status updates for the Tube or BBC headlines, for example. Some skills require some clunky language to get them to work (‘Alexa, ask the xxx skill to…’) – but, ultimately, you can make the Echo do what you want.

If I have one complaint, it’s that there’s still no option to turn on a two-word wake-up phrase. As a result, Alexa can and will go off at random when she thinks she’s heard the wake-up word. Just listen to a Lexus advert on TV, for example. Both Google Home and Siri have two-word wake-up phrases

Amazon Echo (2017) – Smart home

Key to the original Echo’s success was its smart home integration, with Alexa working with a greater number of smart devices than any other voice assistant around. The new Echo doesn’t add anything to the mix, but it maintains the same number of skills as all other Alexa-based devices – and you get access to the new Alexa app.

As a result, you can now control some devices directly from the app. Being able to control multiple devices from multiple vendors using one app is potentially very powerful, although Amazon isn’t quite there yet in terms of offering a complete experience.

For example, I couldn’t set my smart thermostat’s temperature, but I could use its quick actions. I could turn a Hue light on or off and adjust brightness, but I couldn’t change its colour. Nevertheless, it’s a move in the right direction.

Routines are a neat new feature, and let you perform multiple actions after you use the set trigger phase. For example, in my home, saying ‘Alexa, goodbye’ turns off all of my smart lights and sets my heating to Away mode.

Overall smart device control has been improved, too. As well as grouping devices together, you can now rename them in the Alexa app. This helps avoid any potential naming clashes. But the main screen that lists your devices is rather basic, listing every device in alphabetical order, with no search or filtering options.

Still, when it comes to breadth of support, Alexa is the device to rule the smart home and the system is getting better with every update.

Amazon Echo (2017) – Sound Quality

Amazon has fitted a 0.6-inch tweeter and 2.5-inch woofer into the device, which is powered by Dolby. Only the Echo Plus, with the same sub but larger 0.8-inch tweeter, displays more powerful sound.

In reality, sound quality is similar to that of the original Echo. So at low to middling volumes, audio sounds clear and detailed, and good enough for light use in, say, a kitchen. Whack the volume up to max and you’ll hear distortion, with audio lacking definition.

Certainly, if you’re looking for the ultimate audio experience, this isn’t the product for you. You should probably take note of the Echo Dot, pairing it with a high-quality speaker, or the new Alexa-powered Sonos One.

That’s not to say that you should write off the Echo entirely. I don’t use mine for music (I have Sonos, voice controlled via Alexa, of course), but prefer the clearer and louder responses from this model compared to the rather tinny-sounding Echo Dot.


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